Privacy Notice

This Privacy is effective as of November 27, 2022

1. Introduction

ADAK Trading LLC (“XAUBOT”, “we”, “us”, or “our”, as applicable) provides tools and software designed to automate trading activities. Your privacy is important to us and, therefore, it is our policy to respect your privacy and take appropriate measures to protect your personal data.

 

2. Commitment 

XAUBOT is committed to protecting the privacy of all user information, including any data collected during your visits to our website (https://www.xaubot.com/) or through the use of our services. We handle your personal data in accordance with this Privacy Policy and comply with all relevant data protection laws, including the General Data Protection Regulation (GDPR) in Europe, and the UAE Personal Data Protection Law (PDPL).

 

3.What Personal Data We Collect

Personal data refers to any information that identifies you or can be used to identify you. This includes both the information you actively provide and the data that may be collected automatically when you interact with our services.

Information You Provide to Us

To create an account and access XAUBOT’s services, you are required to submit personal information, including but not limited to:

Category  Personal Data
    Main Data       
Full name, e-mail address
Billing Data
To process payments for subscriptions, XAUBOT may collect and process specific personal data, depending on the payment method used.

For fiat currency purchases, we may collect the following information:

Main Data (email address), billing information - location (e.g., country, postal code). 
Marketing Data                        
Identifiers – the IP address, or other online identifiers of a person, e-mail address if used for direct marketing, and name. 

Browser/web history data and preferences expressed through selection/viewing/purchase of services and content, information about your mobile device including (where available) type of device, mobile operating system.

Interests or inferred interests and marketing preferences.
Cookie Data                 
See our Cookie Notice for more information.
 
In some cases, we may request additional information when new services or features are introduced. These requests will be based on their relevance to the purpose for which the service is provided, and they will be clearly outlined at the time of collection.

 

6. Security of Your Personal Data

XAUBOT implements appropriate technical and organizational measures designed to safeguard your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access, as well as any other form of unlawful processing in accordance with applicable data protection laws. These measures are tailored to the sensitivity of the personal data we handle and reflect the current state of technology and industry best practices.

Despite our efforts, please note that no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security against unauthorized access, cyberattacks, or data breaches by third parties.

We strongly encourage you to take an active role in protecting your data. This includes:

  • Enabling two-factor authentication (2FA) on your account

  • Keeping your password confidential

  • Storing sensitive information in a secure environment

  • Ensuring your device is protected with up-to-date security software

  • Avoiding the use of public or unsecured Wi-Fi networks when accessing your XAUBOT account

 

7. Retaining Your Personal Data

We retain your personal data to support your continued use of XAUBOT services, to meet the purposes outlined in this Privacy Policy, and to comply with legal obligations such as accounting rules and dispute resolution requirements.

Retention periods may vary depending on local regulations, but typical durations include:

  • Contact details (like your name, email, and phone number) used for marketing are kept until you unsubscribe or your account is deleted. Once removed, your contact is added to a do-not-contact list to avoid future marketing.
  • User-generated content (such as messages, support tickets, and posts) may be retained after account closure to prevent abuse and assist in audits or investigations.
  • Cookies and analytics data are generally kept for up to one year from the date they are collected.

 

8. Your Rights Regarding Personal Data

As a user of XAUBOT, you have the following rights concerning how we process your personal information:

    • Right to Access

      You may request access to the personal data we hold about you. This includes receiving a copy of your data, as well as understanding what types of data are being processed and for what purposes.

    • Right to Rectification

      If you believe your personal data is incorrect, inaccurate, or incomplete, you may ask us to correct or update it.

    • Right to Object

      You can request that XAUBOT stop processing your personal data in certain cases, including when processing is based on legitimate interest.

    • Right to Erasure

      You can request the deletion of your personal data when it is no longer necessary for the purpose it was collected, or if you believe it is being processed unlawfully.

    • Right to Data Portability

      You are entitled to receive your personal information in a portable, commonly used, and machine-readable format. You may also ask us to transfer this data to another service provider where technically feasible.

    • Right to Restrict Processing 

      You may request that XAUBOT only processes your personal information in limited circumstances, including with your consent.

 

9. Third Party Links and Services

Our Website may include links to third-party websites, or services that are not operated or controlled by us. As such, this Privacy Notice only applies to the personal data that XAUBOT collects or receives. Therefore, it does not apply to how those third parties handle your data.

Please note that we do not endorse, manage, or take responsibility for the content, practices, or privacy policies of any external sites, or services you may access through our platform. For information on how your data is processed by these third parties, we strongly recommend reviewing the privacy policies provided on their respective websites.