TERMS OF USE

INFORMATION ABOUT OUR AGREEMENT WITH YOU

1. Introduction

1.1 This website is operated by ADAK Trading LLC. Throughout the site, the terms “we”, “us” and “our” refer to XAUBOT. XAUBOT offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

1.2 By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

1.3 Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not wish to be bound by these Terms of Use do not create an account, and/or access the Software, and/or make use of any service covered by these Terms of Use.

1.4 Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

2. Intellectual Property

2.1 All the information and materials on this website are protected by laws like copyright, trademark, patent, and other ownership rights. By using this website, you agree that you will not sell, rent, share, change, copy, post, display publicly, or make new versions of any of this content unless you have clear written permission from the OWNER.

2.2 Simply put, you are not allowed to copy, reuse, or share anything from this website for business or profit without getting approval in writing from the OWNER. If you would like to request permission, please contact us at support[at]xaubot.com

3. Functionality and Use of the Software

3.1 XAUBOT (“Software”) provides users with tools and features designed to create, manage, and deploy expert advisors (EAs) for trading purposes, particularly in the forex and commodities markets. These functionalities include, but are not limited to, strategy design, risk control configuration, performance monitoring, and deployment options.

3.2 Free Functionalities: Certain tools and features of the Software are available at no cost and do not require a subscription to any paid plan. These may include limited access to strategy templates, basic EA configuration, educational content, and non-commercial use of select features. XAUBOT reserves the right to add, remove, or modify any free feature at its sole discretion and without prior notice. The availability of free functionalities may differ by region or jurisdiction.

3.3 Subscribed Functionalities: Additional tools and functionalities are available exclusively through paid subscription plans. These may include but are not limited to:

4. Eligibility 

4.1 Eligibility Criteria: To access and use the XAUBOT Software, you must meet the following conditions and, by proceeding, you confirm and warrant that:

4.1.1 If you are registering as an individual, you must be at least 18 years old.

4.1.2 If you are acting on behalf of a company or other legal entity, you represent that you have the full authority to bind that entity to these Terms of Use

4.1.3 You are not suspended from accessing the Software, or otherwise not prohibited from having a Client Account.

4.1.4 You do not engage in any illegal activity and do not use funds or resources deriving from illegal activity or related to money laundering or any other criminal activity.

4.2 Creating a Client Account. To access the Software, you must create a Client Account. You can do this by visiting the sign-up page and following the instructions displayed. 

4.2.1 By registering a Client Account, you acknowledge that your use of the Software is entirely at your own discretion and risk. You accept full responsibility for all actions and activities carried out through your Client Account, whether authorized by you or not.

4.2.2 Your Client Account is offered free of charge; however, XAUBOT reserves the right, at its sole discretion and without obligation to provide a reason, to deny or revoke access to a Client Account. In such cases, you are not permitted to use the Software or any of its associated services.

5. Free Trial 

5.1 The free trial of XAUBOT will begin immediately upon completion of your registration and will continue for the duration specified on the Website at the time of sign-up. Free trial is available exclusively to first-time users and is limited to the specific period stated. Individuals who have previously registered, subscribed, or received a free trial are not eligible for additional trial periods.

6. Security of the Client Account 

6.1 Your account is for your personal use only, and you must not permit any other individual to access or use it. You are fully responsible for all actions and activities carried out under your Client Account or through your devices in connection with the Software, including any unauthorized use or misuse of your account.

6.2 You are responsible for maintaining the security and confidentiality of your login credentials and other sensitive data associated with your Client Account. You agree to take all necessary measures to prevent unauthorized access, including but not limited to:

6.2.1 Keeping your email address, password, and any other login or security credentials confidential, and not sharing them with any third party;

6.2.2  Exercising caution when accessing your Client Account from public or shared devices to ensure that others cannot view or capture your login details;

6.2.3 Logging out of your Client Account at the end of each session, especially when using a shared or public device.

7. Subscription Plans 

7.1 XAUBOT offers a range of subscription Plans, each providing access to specific features and functionalities. These Plans may be available free of charge or for a fee, depending on the selected option. A complete and current list of available Plans, including pricing and included features, is published on our Website.

7.2 You may subscribe to any available Plan directly through the Website or your Client Account. Where applicable, payment will be processed through a third-party payment provider. Prior to confirming your payment, you must review and accept both our Recurring Payments Policy and Refund Policy. Subscription will only proceed after your confirmation of these policies.

7.3 XAUBOT reserves the right to modify, add, or discontinue any of the subscription Plans listed on the Website at any time and at its full discretion. In the event that a Plan is removed, XAUBOT will make reasonable efforts to notify affected users in advance. If the removal or modification of a Plan may cause disruption to current users, alternative options may be proposed when possible. Pricing changes will not affect any ongoing subscription period and will apply only upon the next renewal.

7.4 Your subscription term begins and ends as outlined in your selected Plan. Upon the end of the initial subscription period, the Plan will automatically renew for an identical term (not exceeding one year) unless you or XAUBOT provides written notice through the Website or Software of the intention not to renew.

7.5 If you subscribe using a fiat-based payment method (e.g., PayPal, Apple Pay, Google Pay, or Stripe), your subscription will automatically renew annually unless canceled or terminated. In such cases, the payment will be automatically charged at the start of each renewal period.

7.6 If you choose a payment method that does not support recurring payments (e.g., CoinPayments or other cryptocurrency gateways), you will be required to initiate payment manually for each renewal term to maintain uninterrupted service access.

8. Payment Terms and Refunds 

8.1 You agree to pay the subscription Fee as displayed on the Website at the time you submit your purchase. The Fee may vary based on current promotions, applicable discounts, and the payment method selected.

8.2 XAUBOT reserves the right to adjust pricing, promotional offers, or discounts at any time without prior notice. Any price increase will apply only to future purchases and will not affect existing subscriptions during their current billing cycle. While we strive for accuracy, pricing errors or omissions may occasionally occur. We reserve the right to correct such errors and to cancel or adjust any affected subscriptions accordingly.

8.3 Full payment is required at the time of placing your order for any subscription Plans. If the payment process is not successfully completed, your order will be cancelled and the subscription will not be activated.

8.4 You may choose from the available payment methods listed on the Website at the time of your purchase. XAUBOT does not guarantee the continuous availability of any specific method and reserves the right to add, remove, or suspend any payment option at its discretion.

8.5 All payment transactions are processed by third-party service providers. Unless otherwise required by law, you agree to first contact the XAUBOT support team to resolve any payment-related issues before reaching out to the payment service provider or your financial institution.

8.6 By submitting your payment, you confirm that:

(i) All payment details provided are accurate and complete;

(ii) You are authorized to use the payment method provided;

(iii) Your payment method provider will honor the charges;

(iv) Any transaction fees or network charges for crypto payments are your responsibility;

8.7  Refund: Except where required by law, XAUBOT is not obligated to provide refunds or credits. As the Software is a digital product, refunds are only considered under specific, clearly justified circumstances. Any refund request will be reviewed on a case-by-case basis in accordance with these Terms of Use and our official Refund Policy.

9. Intellectual Property

9.1 You acknowledge and agree that all content, features, design elements, and materials made available through this Website and Software are protected by applicable intellectual property laws.

9.2 Except with the explicit written consent of XAUBOT, you are not permitted to sell, license, lease, modify, distribute, copy, reproduce, transmit, publicly display or perform, publish, adapt, or create derivative works from any part of the content or materials provided.

9.3 Any unauthorized reproduction, redistribution, or use of the Website’s content or design elements for commercial purposes is strictly prohibited. To request permission for commercial use, please contact our support team at support[at]xaubot.com

10. Software Interruption and Account Suspension 

10.1 XAUBOT may temporarily interrupt access to the Software to carry out essential maintenance, updates, repairs, or security-related improvements. In such cases, we will make reasonable efforts to inform you in advance. If prior notice is not feasible due to the urgency of the situation, you will be notified as soon as reasonably possible after the interruption begins.

10.2 XAUBOT reserves the right to suspend or limit your access to the Software or your Client Account, in full or in part, under the following circumstances, including but not limited to:

10.2.1 You no longer meet the eligibility criteria for accessing the Software;

10.2.2 You fail to provide requested information or clarifications within the timeframe specified by us;

10.2.3 You do not fulfill your payment obligations after being notified of the outstanding balance;

10.2.4 Your behavior, whether through action or omission, disrupts or interferes with the normal functioning of the Software;

10.2.5 You use the Software in any way that violates these Terms of Use;

10.2.6 We are legally required to restrict or suspend your access based on applicable laws or regulations.

11. Third-Party References and Content

11.1 The Software, Website, or any affiliated platforms may contain links to third-party websites, platforms, applications, or content, and may also include information provided by third parties. These links and materials are provided solely for your convenience and general informational purposes. XAUBOT does not own, control, or operate these third-party resources, and their inclusion does not constitute an endorsement, recommendation, or guarantee of their accuracy, reliability, or security.

11.2 XAUBOT makes no representation or warranty regarding any third-party website, product, service, or information that may be accessed through these links. Accessing or using third-party platforms is done at your own risk, and you are responsible for reviewing their respective terms and policies.

12. Personal Data Processing 

12.1 XAUBOT processes your personal data to provide you access to the Software, including all of the functionalities. For more information about our collection, use, disclosure and your data subject rights, please see our Privacy Policy available on the Website.

13. Availability of the Software 

13.1 XAUBOT aims to maintain consistent access to the Software; however, we do not guarantee uninterrupted or error-free availability. The Software is provided on an “as is” and “as available” basis. You acknowledge that access to the Software and its features is not guaranteed at all times, nor does XAUBOT provide any warranty of specific uptime or performance. We are not liable for any disruptions, interruptions, or inaccessibility of the Software.

13.2 Access to the Software may be interrupted for various reasons beyond our control or due to the following examples, including but not limited to:

13.2.1 If issues arise from modifications you have made to the Software or from using it outside its intended scope or specifications;

13.2.2 If technical faults occur due to your device, operating system, or connectivity; 

13.2.3 In the event of internal or external technical malfunctions or system failures.

13.3 Maintenance and Updates: Scheduled maintenance may occasionally require the Software to be temporarily offline. In such cases, we will notify users at least 12 hours in advance whenever possible. For unscheduled or emergency maintenance, we will notify you as soon as reasonably practicable. 

14. Disclaimer 

14.1 XAUBOT’S SOLE ACTIVITY IS TO PROVIDE THE SOFTWARE. XAUBOT DOES NOT PROVIDE FINANCIAL, INVESTMENT, LEGAL, TAX OR ANY OTHER PROFESSIONAL ADVICE. XAUBOT IS NOT A BROKER, FINANCIAL ADVISOR, INVESTMENT ADVISOR, PORTFOLIO MANAGER OR TAX ADVISOR. NOTHING ON OR IN THE SOFTWARE SHALL CONSTITUTE OR BE CONSTRUED AS AN OFFERING OF ANY CURRENCY OR ANY FINANCIAL INSTRUMENT OR AS INVESTMENT ADVICE OR INVESTMENT RECOMMENDATIONS (SUCH AS RECOMMENDATIONS AS TO WHETHER TO PURCHASE A CURRENCY OR INSTRUMENT) BY XAUBOT OR A RECOMMENDATION AS TO AN INVESTMENT STRATEGY BY XAUBOT. XAUBOT DOES NOT PROVIDE ANY LICENSABLE SERVICES. IN CASE YOU FIND THAT ANY FUNCTIONALITY OR PART THEREOF PROVIDED IN THE XAUBOT SOFTWARE IS LICENSABLE IN YOUR JURISDICTION, YOU EXPRESSLY AGREE AND UNDERSTAND THAT YOU ARE OBLIGED TO INFORM US OF SUCH CIRCUMSTANCE AND TERMINATE YOUR USE OF THE RESPECTIVE FUNCTIONALITY OR PART THEREOF. YOU ACKNOWLEDGE AND AGREE THAT XAUBOT IS NOT RESPONSIBLE FOR YOUR USE OF ANY INFORMATION THAT YOU OBTAIN ON THE SOFTWARE. YOUR DECISIONS MADE IN RELIANCE ON THE PRODUCTS OR SERVICES IN THE SOFTWARE OR YOUR INTERPRETATIONS OF THE DATA FOUND IN THE SOFTWARE ARE YOUR OWN FOR WHICH YOU HAVE FULL RESPONSIBILITY. YOU EXPRESSLY AGREE THAT YOU USE THE SOFTWARE AT YOUR SOLE RISK.

14.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS EXPRESSLY PROVIDED HEREIN, YOUR USE OF THE SOFTWARE IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE”. XAUBOT, ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS EXPRESSLY DISCLAIM ALL OTHER REPRESENTATIONS, ENDORSEMENTS, WARRANTIES, AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATION, WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR REQUIREMENT, TITLE, OR NON-INFRINGEMENT, COMPLETENESS, TIMELINESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY OR AVAILABILITY, ERROR-FREE, DEFECTS-FREE, UNINTERRUPTED, THAT ANY KNOWN AND STILL NOT DETECTED DEFECTS WILL BE CORRECTED, THAT OUR SOFTWARE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE. YOUR SOLE AND EXCLUSIVE REMEDY, AND OUR SOLE OBLIGATION TO YOU OR ANY THIRD PARTY FOR ANY CLAIM ARISING OUT OF YOUR USE OF THE SOFTWARE, IS THAT YOU ARE FREE TO DISCONTINUE YOUR USE OF THE SOFTWARE AT ANY TIME.

14.3 XAUBOT WILL STRIVE TO ENSURE ACCURACY OF INFORMATION MADE AVAILABLE ON THIS WEBSITE AND THROUGH THE SOFTWARE ALTHOUGH IT WILL NOT HOLD ANY RESPONSIBILITY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FOR ANY MISSING OR WRONG INFORMATION. NO CONTENT ON THE SOFTWARE IS TAILORED TO THE SPECIFIC NEEDS OF ANY INDIVIDUAL, ENTITY OR GROUP OF INDIVIDUALS. XAUBOT EXPRESSES NO OPINION AS TO THE FUTURE OR EXPECTED VALUE OF ANY CURRENCY, CRYPTOCURRENCY OR OTHER INTEREST. CONTENT ON THE SOFTWARE MAY NOT BE USED AS A BASIS FOR ANY FINANCIAL OR OTHER PRODUCT WITHOUT THE EXPRESS PRIOR WRITTEN CONSENT OF XAUBOT.

14.4 SOME CONTENT PROVIDED ON THE SOFTWARE IS SUBMITTED TO XAUBOT BY UNRELATED THIRD-PARTY PROVIDERS. OTHER CONTENT IS UPLOADED BY YOU. ANY THIRD-PARTY CONTENT PROVIDED THROUGH THE SOFTWARE IS INTENDED TO BE USED AND MUST BE USED FOR INFORMATIONAL PURPOSES ONLY. IT IS VERY IMPORTANT TO DO YOUR OWN ANALYSIS BEFORE MAKING ANY TRANSACTIONS BASED ON YOUR OWN PERSONAL CIRCUMSTANCES. YOU SHOULD TAKE INDEPENDENT FINANCIAL ADVICE FROM A PROFESSIONAL IN CONNECTION WITH, OR INDEPENDENTLY RESEARCH AND VERIFY, ANY INFORMATION THAT IS PROVIDED BY US OR THE THIRD PARTIES THAT YOU WISH TO RELY UPON, WHETHER FOR THE PURPOSE OF MAKING A TRANSACTION DECISION OR OTHERWISE. ANY CONTENT, DATA, INFORMATION, OR PUBLICATIONS MADE AVAILABLE THROUGH THE SOFTWARE ARE FURNISHED BY US ON AN “AS IS” BASIS FOR YOUR CONVENIENCE AND INFORMATION. ANY OPINIONS, ADVICE, STATEMENTS, SERVICES, OFFERS, OR OTHER INFORMATION MADE AVAILABLE BY THIRD PARTIES ARE THOSE OF THE RESPECTIVE AUTHOR(S) OR PUBLISHER(S), AND NOT OF XAUBOT. SUCH INFORMATION SHOULD NOT BE INTERPRETED AS APPROVAL BY XAUBOT OF THE SERVICES, CONTENT OR INFORMATION YOU MAY OBTAIN FROM THEM. XAUBOT HAS NO CONTROL OVER THE SERVICES, CONTENT OR INFORMATION OF THESE RESOURCES. XAUBOT DISCLAIMS ANY WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, OF THE ACCURACY, COMPLETENESS, RELIABILITY OR ANY OTHER ASPECT OF ANY SERVICE, CONTENT OR INFORMATION PROVIDED BY A THIRD PARTY ON THE SOFTWARE, OR THAT ANY SERVICE, CONTENT OR INFORMATION IS FIT FOR ANY OF YOUR INTENDED PURPOSES. THE PERFORMANCE OF THE SOFTWARE IS DIRECTLY LINKED TO THE PERFORMANCE OF THE UNRELATED THIRD-PARTY SERVICES. XAUBOT DISCLAIMS ALL RESPONSIBILITY FOR NON-PERFORMANCE OF THE SOFTWARE CAUSED BY NON-PERFORMANCE OF UNRELATED THIRD-PARTY SERVICES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

14.5 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU MAY LOSE SOME OR ALL OF YOUR FUNDS. CRYPTOCURRENCIES ARE A NEW AND INSUFFICIENTLY TESTED TECHNOLOGY. PLEASE BE ADVISED THAT THE USE OF CRYPTOCURRENCIES AND BLOCKCHAIN TECHNOLOGY IS A CONSTANTLY EVOLVING FIELD. IT IS IMPORTANT TO NOTE THAT THERE MAY BE RISKS ASSOCIATED WITH THESE TECHNOLOGIES THAT ARE NOT YET KNOWN OR IDENTIFIED. IN ADDITION TO THE RISKS INCLUDED HEREIN, THERE ARE OTHER RISKS ASSOCIATED WITH YOUR USE OF THE SOFTWARE, AND THE PURCHASE, HOLDING AND USE OF CRYPTOCURRENCIES, INCLUDING THOSE THAT XAUBOT CANNOT ANTICIPATE. SUCH RISKS MAY FURTHER MATERIALIZE AS UNANTICIPATED VARIATIONS OR COMBINATIONS OF THE RISKS DISCUSSED HEREIN. EVEN WHEN RISKS ARE ANTICIPATED AND DISCLOSED, WE CANNOT ACCEPT RESPONSIBILITY FOR ANY LOSSES OR ADVERSE OUTCOMES THAT MAY OCCUR DUE TO YOUR USE OF THE SOFTWARE.

14.6 WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE SOFTWARE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE SOFTWARE AND YOUR COMPUTER, INTERNET AND DATA SECURITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XAUBOT, ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR OR XAUBOT´ COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL INCLUDING BUT NOT LIMITED DUE TO YOUR USE OF THE SOFTWARE OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SOFTWARE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY THIRD PARTY PLATFORM LINKED TO IT.

14.7 NOTWITHSTANDING ANY OTHER PROVISIONS IN THIS AGREEMENT, IN NO EVENT SHALL XAUBOT BE LIABLE FOR ANY LOSSES, DAMAGES, OR LIABILITIES ARISING FROM FORESEEN RISKS ASSOCIATED WITH THE USE OF SOFTWARE. YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME ALL RISKS AND RESPONSIBILITIES FOR ANY POTENTIAL LOSS OR ADVERSE OUTCOME RESULTING FROM YOUR USE OF THE SOFTWARE. THIS LIMITATION OF LIABILITY APPLIES TO BOTH ANTICIPATED AND UNANTICIPATED RISKS, EVEN IF XAUBOT HAD PRIOR KNOWLEDGE OF SUCH RISKS. YOU EXPRESSLY WAIVE ANY CLAIM AGAINST XAUBOT AND AGREE TO INDEMNIFY AND HOLD XAUBOT HARMLESS FROM ANY CLAIMS, DAMAGES, OR ACTIONS ARISING FROM YOUR USE OF SOFTWARE.

14.8 THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. THESE DISCLAIMERS DO NOT APPLY IN CASES WHERE DAMAGE IS CAUSED BY XAUBOT INTENTIONALLY OR DUE TO GROSS NEGLIGENCE.

15. Limitation of Liability

15.1 XAUBOT PROVIDES NO WARRANTIES OR ASSURANCES BEYOND THOSE EXPLICITLY OUTLINED IN THESE TERMS OF USE. YOU ACKNOWLEDGE THAT THE SOFTWARE HAS NOT BEEN TAILORED TO MEET YOUR INDIVIDUAL REQUIREMENTS.

15.2 TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, YOU AGREE THAT XAUBOT, ALONG WITH ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS, WILL NOT BE HELD RESPONSIBLE FOR ANY FORM OF DAMAGE—WHETHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY—ARISING FROM YOUR USE OF THE SOFTWARE. THIS INCLUDES, BUT IS NOT LIMITED TO, LOSS OF PROFITS, MISSED OPPORTUNITIES, LOSS OF DATA, OR ANY OTHER NON-PHYSICAL DAMAGES, REGARDLESS OF THE LEGAL THEORY UNDER WHICH THE LIABILITY MAY ARISE.

15.3 THE ABOVE LIMITATIONS DO NOT APPLY WHERE DAMAGES ARE THE RESULT OF INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE ON THE PART OF XAUBOT.

16. Support and Reporting 

16.1 If you notice any misuse of the Software, including defamatory or inappropriate behavior, you are required to report it to XAUBOT. If you encounter any technical issues or need assistance, we encourage you to reach out to our support team through one of the following methods:

16.1.1 By visiting the XAUBOT Help Center at https://xaubot.com/docs

16.1.2 By emailing our support team at support[at]xaubot.com